Industry · MSSPs

Co-engineered detection, escalation discipline, and analyst capacity.

Managed-service providers serving regulated customers face a unique pressure: deliver against per-customer SLAs, build defensible detection content at portfolio scale, and survive customer-side audits of your operations.

Threat landscape we see

MSSPs absorb adversary pressure on behalf of every customer they serve. The detection content that works for a Federal contractor is not the content that works for a regional health system, but the analyst on shift sees both at the same time. Tier-1 triage discipline, cross-customer pattern recognition, and analyst capacity all directly affect outcomes. Customer audits — especially from regulated buyers — increasingly examine MSSP operations directly.

How we help

  • Network Detection & Response — co-engineer detection content libraries and tuning processes that scale across customers.
  • Threat Intelligence — sector-specific intel collection plans that inform detection-engineering investments at portfolio scale.
  • Managed Detection & Response — independent QA and operations design for MSSP MDR offerings facing customer audits.
  • Compliance Support — SOC 2, ISO 27001, and customer-attestation readiness for MSSP operations.

Compliance considerations

  • SOC 2 Type II for MSSP service-organization controls
  • ISO 27001 / 27017 / 27018 for service-provider operations and customer data handling
  • StateRAMP / FedRAMP authorization paths for serving public-sector customers
  • HITRUST CSF for healthcare-sector customer base
  • Customer-flow-down obligations from CMMC, PCI DSS, NYDFS, and equivalent regulator expectations
  • HIPAA Business Associate Agreement obligations for healthcare customers

Talk to us about your MSSPs program.

A real conversation with a senior practitioner familiar with the regulatory and adversary realities of your sector.

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