Service · Operations & Response

MDR with measurable coverage — not opaque promises.

Most MDR programs operate as a black box: a portal, an SLA, and an alert volume. We design the coverage map, the detection content, and the QA discipline that make the service something you can govern.

What it is

Managed Detection & Response (MDR) outsources the 24×7 detection-and-response function — but the buyer remains accountable for outcomes. The most common failure mode is buying the service without owning the coverage map, the tuning, or the QA. Alerts get closed; incidents get missed; the SLA dashboard looks healthy.

What changes for your organization:

  • You own the coverage map. Every adversary technique relevant to your sector is mapped to a detection path.
  • Tuning is continuous and instrumented — not a launch milestone.
  • Provider performance is measured against outcome metrics — not just SLA timestamps.
  • Onboarding produces evidence-grade documentation that survives a provider change.
  • Co-managed operations route the right alerts to the right team — yours or theirs — by design.
Our approach

A five-phase methodology engineered for Managed Detection & Response.

1 — Onboard

Define requirements, build the coverage map, and onboard the provider against documented success criteria. New or existing service.

2 — Detect

Stand up the detection content for your environment, your protocols, and your sector's adversary tradecraft. Replace default rule packs.

3 — Triage

Define the escalation criteria and the QA framework that audit provider triage. Random sampling, false-negative review, and feedback loops.

4 — Respond

Co-design the response playbooks across provider and internal team. Document hand-offs, decision points, and escalation paths.

5 — Improve

Quarterly review of coverage, tuning, and provider performance. Drive the backlog of detection-content investment.

What you get
  • Coverage map aligned to MITRE ATT&CK and your sector's threat profile
  • RFP scaffolding (for new procurement) or independent QA (for existing service)
  • Tuned detection content backlog with owner assignment
  • QA framework with random-sample audit cadence
  • Co-managed response playbooks with documented hand-offs
  • Quarterly executive reporting cadence with outcome metrics
Why Tailored Solutions

Vendor-neutral evaluator

No reseller margin. No bundled SOC service of our own. Recommendations follow the mission.

Detection-engineering bench

We have written more detection content than we have evaluated MDR providers. The QA function is grounded in real engineering.

Federal-grade rigor at any scope

The discipline that produces a provider-governance program for a Federal customer is the same discipline applied at smaller scale.

Let's discuss your security mission.

Initial consultations are confidential and at no cost.

No sales sequence. No marketing automation. A real conversation with a senior practitioner.