Service · Operations & Response

Active response and evidence-grade forensics — when failure is not an option.

Retainer, active-incident support, and post-incident forensics built for legal, regulatory, and adversary scrutiny. Senior practitioners on the wire from the first hour.

What it is

Incident Response (IR) is the function that decides whether a security event becomes a contained incident or an existential event. Forensics is the discipline that produces evidence the legal, regulatory, and investigative process can rely on. Both require senior practitioners, documented preparation, and methodology that holds up to cross-examination.

What changes for your organization:

  • You have a retainer relationship with senior practitioners — not a queue ticket.
  • Runbooks are written before the incident, signed by leadership, and rehearsed.
  • Active-response engagements are led by practitioners with classified-environment experience.
  • Forensic artifacts meet chain-of-custody, preservation, and admissibility standards.
  • Post-incident reviews drive measurable program improvement — not a one-time after-action.
Our approach

A five-phase methodology engineered for Incident Response & Forensics.

1 — Preparation

Retainer onboarding. Runbooks, communications plans, legal/regulatory matrix, and tabletop validation. Done before the call comes in.

2 — Detection & Triage

First-hour triage discipline. Scope determination, evidence preservation, and stakeholder notification on documented criteria.

3 — Containment

Bound the incident without destroying evidence. Decisions documented in real time with rationale.

4 — Eradication & Recovery

Remove adversary access. Restore operations against measured RTO/RPO. Validate the eradication held.

5 — Post-Incident Review & Forensics

Evidence-grade forensic report. Lessons-learned debrief. Backlog of program improvements with owners and due dates.

What you get
  • Retainer SLA with documented response-time commitments
  • IR runbook library tailored to your environment and regulatory profile
  • Communications and legal/regulatory notification matrix
  • Active-incident operational support from senior practitioners
  • Evidence-grade forensic report meeting chain-of-custody standards
  • Post-incident review with documented improvement backlog
Why Tailored Solutions

Federal-grade investigation pedigree

Practitioners have led incident response in classified and regulated environments. The bar travels.

Evidence-preservation discipline

Every action is documented in real time with rationale. Forensic artifacts hold up under legal and regulatory scrutiny.

Legal/compliance fluency

We work with your counsel and your regulators. Notification timelines and evidence handling do not become the second incident.

Active incident? We move now.

Email triggers a same-hour callback during business hours and same-day during off hours. Retainer clients have committed response SLAs.

See the retainer information above for ongoing relationships.